Shipping & Refund Policy

At Treasures of the Art, we strive to ensure that your order is carefully processed and delivered in a timely manner. We use reliable shipping methods and handle packaging with the utmost care. Our shipping costs are transparent, and we aim to provide you with a seamless delivery experience.

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According to our refund policy, every sale is final. This indicates that we are unable to provide exchanges or refunds for any items that have been purchased. Therefore, if there is a problem with your purchase, please get in touch with us to discuss a solution within 24 hours of receiving it. Thank you for selecting Treasures of the Art, and we appreciate your understanding.

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Cancellation request will be considered only when the request is made within 12 hours of placing order, and execution of the order has not started already. All cancellation requests should be sent to info@treasuresoftheart.com.

Cancellation will not be valid until it is confirmed. For any return inquiries, please email us at info@treasuresoftheart.com

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Upon receiving your order, please check it. If a customer receives a defective, damaged, or incorrect item, they should get in touch with us right away, or within 10 to 14 days, so that we can assess the problem and fix it.

 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards